By: Hibernian Media on 27 Jul, 2016 10:11
Hibernian are pleased to announce the details of the away season ticket scheme, which will be implemented in time for the first away league match of the season against Falkirk.
Supporters signing up for an away season ticket are committing to purchasing a ticket for every away match in the Ladbrokes Championship, Irn Bru Challenge Cup, Betfred League Cup and William Hill Scottish Cup. Money will be automatically debited shortly before the match tickets go on sale, normally around two weeks before the match.
The number of away season ticket holders will be capped at 350, which is half of our smallest league allocation of away tickets (Dumbarton). This means that tickets should be available for every match to supporters who do not wish to take part in the away season ticket scheme, with season ticket holders given a priority window where demand is expected to exceed supply of tickets.
Away season tickets will be available at the Hibernian Ticket Office, by phoning 0844 844 1875 option 2 or by e-mailing the form below to email@example.com.
Supporters looking to buy away season tickets in groups are advised to complete only one application – we are not able to facilitate individual away season ticket holders sitting together for each match. If the tickets are purchased through one application the tickets will be allocated together.
The away season ticket will be on sale as follows:
10am Wednesday 27 July: 500+ loyalty points
10am Friday 29 July: all home season ticket holders
The loyalty points scheme will be disbanded after the introduction of this scheme – we do not anticipate using it again. They have been used in this instance as a mechanism for selling the away season ticket scheme only and will not be used for the sales arrangments for the Falkirk game.
Away season tickets will only be available for purchase until 5pm on Thursday 4 August.
A FAQ relating to the away season ticket can be found below:
How does the away season ticket work?
In signing up for the away season ticket, the supporter is committing to purchasing tickets to every away match when they become available.
The supporter would register card details with Ticketmaster through the Hibernian Ticket Office. The card would then be debited automatically every time an away match goes on sale.
How can I sign up for the scheme?
You can sign up by visiting the Hibernian Ticket Office in person, over the phone on 0844 844 1875 option 2 only or e-mailing the below form to firstname.lastname@example.org. If your are joining by e-mail the Ticket Office will phone you back to take payment details.
If I sign up can I opt out of purchasing for certain games?
No, signing up for the away season ticket commits the supporter to purchasing a ticket for every away game in the Ladbrokes Championship, Betfred League Cup, Irn Bru Challenge Cup and William Hill Scottish Cup. Please note it does not apply to the UEFA Europa League.
Is there an up-front cost to signing up?
No, there is no up-front or additional cost to signing up.
Can I purchase away season tickets as part of a supporters group?
You can – but everyone wishing to be seated together must be part of the one application form, with the cost of the tickets being deducted from one credit/debit card. Please let the Ticket Office know when you are registering.
Are there any restrictions on who can purchase an away season ticket?
At present the away season ticket is only on sale to home season ticket holders, with a priority window for those who attended the most games over the last two seasons. From discussions with other clubs operating similar schemes and from analysis on our own supporters’ attendance at away matches we believe there will be sufficient tickets for the expected demand.
How many away season tickets will be sold?
We have capped the sales at 350 tickets to ensure that tickets will still be available for non-away season ticket holders.
If I don’t buy an away season ticket will there still be an opportunity to buy tickets to away matches?
Yes. We don’t envisage receiving less than 350 tickets for any away match, so there will always be some tickets available for sale to the wider support base. For games where demand exceeds supply we will give a priority window to home season ticket holders.
What if there is a ticket promotion at a certain game e.g family price?
Unfortunately, you won’t be able to be part of this once signed up to the away season ticket – you will be required to pay the full amount of the match ticket.
Do I get to choose my seat?
No you don’t, you will be allocated a seat. This means that it may not be possible for you to have a ticket beside those who don’t own an away season ticket. If you apply as part of a group your tickets will be allocated together.
Do I collect my tickets or will they be posted?
Tickets will be for collection from Easter Road. An additional cost will be incurred to have all tickets posted out to you.
When will my account be debited?
We will aim to debit accounts one day prior to the tickets going on sale to season ticket holders. This is normally approximately 2 weeks before the match, but can change depending on when we receive tickets from the opposition side. If a payment is not taken the Club will contact the individual directly to discuss.
What happens if the away club doesn’t provide tickets to Hibernian for sale in advance of a match?
If the Club doesn’t receive tickets from the away side we are not in a position to allocate you tickets as part of the away season ticket scheme.
No money will be debited from your account in relation to that fixture and you will need to purchase a ticket at the stadium on the day of the game.
How long will the away season ticket be available to purchase?
Supporters will be able to sign up to the scheme until 5pm on Thursday 4 August.