Accessible Tickets

ELIGIBILITY / BUYING TICKETS AND PERSONAL ASSISTANT

Hibernian Football Club offer disabled supporters the facility to purchase a Match Day Ticket and Season Ticket at concession prices.

Hibernian Football Club reserves the right to request "proof of a disability" before issuing any ticket.

Such evidence shall include:-

1.          Receipt of one or more of the six different components/levels of award of Disability Living Allowance or Personal Independence Payment as listed below. This must be an award letter from the current year (issued usually in February or March).

2.    Receipt of:

• Severe Disablement Allowance
• Attendance Allowance
• War Pensioners' Mobility Allowance or War or Service Disablement Pension for 80% or more disability.
• Blind or partially sighted registration certificate (BD8 or CVI Certificate) or evidence from an eye specialist, for example an optometrist, that the individual would qualify to be registered as severely sight impaired (blind) or sight impaired (partially sighted).
• Confirmation in writing from Social Services that the individual is included on their Deaf Register, or a letter or report from an aural specialist confirming that hearing loss has been recorded at 70 – 95 dBHL or worse.

NB: This list is not an exhaustive list and consideration should always be given to any other evidence that can be provided. In all cases, common sense should prevail and the dignity and privacy of the disabled person should be paramount.

3.Confirmation of residence –i.e. documentation with your name and address and should be less than three months old.  Suggestions below:

• Current Council Tax bill or instalment book
• Current bank/building society/credit union statement or passbook showing your current address
• Most recent utility bill or certificate from a utilities supplier confirming pre-payment agreement including rates (excludes mobile telephone phone bills)
• Most recent original mortgage statement or mortgage rate amendment letter from a recognised lender
• Known housing association tenancy agreement or rent card

4.          Photographic identification:

• Current UK photo card driving licence (full or provisional), or old paper form licence if still in date (full only)
• Current Blue Badge is not considered as confirmation and cannot be used
• Current European driving licence
• Current full signed passport

Documentation required may change depending on alterations to current legislation regarding the benefit payments system.  Confirmation of residence and providing photographic ID are required as part of our accessible season ticket application process. 

PERSONAL ASSISTANT

Accessible tickets for personal assistants are available to disabled supporters in receipt of the following:

• DLA – High Component
• PIP – Enhanced
• Attendance Allowance
• Blind or partially sighted registration certificate (BD8 or CVI Certificate) or evidence from an eye specialist, for example an optometrist, that the individual would qualify to be registered as severely sight impaired (blind) or sight impaired (partially sighted)
• Confirmation in writing from Social Services that the individual is included on their Deaf Register, or a letter or report from an aural specialist confirming that hearing loss has been recorded at 70 – 95 dBHL or worse – covered by below

In certain circumstances the Club reserves the right to issue Personal Assistance tickets to supporters who are not in receipt of any of the above. In these circumstances the Club will consult the Hibernian Disabled Supporters Association for assistance.  Please note that if the disabled person cannot attend a match at Easter Road we will only allow a carer access provided they pay for a full price seat.

CONTACT WITH DISABLED SUPPORTERS AND HIBERNIAN DISABLED SUPPORTERS ASSOCIATION (HDSA)

Hibernian Football Club has an open dialogue with its disabled supporters and encourages them to contact the club and the Hibernian Disabled Supporters Association on a regular basis to discuss facilities and improvements etc.

The disabled supporters themselves have appointed a person to act/or speak on their behalf. This person is currently the chairman of the HDSA George Henry

The HSDA can be contacted in various ways:

• By email: info@hdsa.org.uk
• By telephone: 07784 069122

The club is also undertaking a review of its accessible facilities and is working with the HDSA in detailing areas for development and improvement.  More detailed information on the following can be supplied by the Club or HDSA.

• Facilities for supporters using wheelchairs
• Facilities for blind and partially sighted supporters  
• Partially sighted/blind supporters
• Facilities for supporters with limited mobility
• Facilities for hard of hearing supporters
• Facilities for supporters with an intellectual or learning disability
• Facilities for supporters with learning difficulties
• Family seating
• Away disabled supporters
• Accessible car parking facilities
• Accessible toilets
• Accessible catering facilities
• Access to other facilities such as hospitality and club shop
• Development of the stadium
• Ticket bookings